MaryT | Nov. 12, 2012

BEWARE!!!!!! Do not go here!! The owner/manager Theresa is so incredibly rude and put off to even talk to you.

We came in on an extremely rainy Saturday afternoon to just browse and look around. Mind you, the bakery was completely empty. Our banquet hall has this bakery as one to choose from for our wedding cake; however, I wanted to upgrade to fondant frosting so that was extra. I had a picture of the cake I wanted, so I simply wanted a price for this picture. I did not want to try the cake; I just wanted a price along with a brochure. Well, the woman there, Theresa, did not want to accommodate us whatsoever. She insisted I needed an appointment to get any information. This was odd to me since the bakery was completely empty and I explained that we had just traveled an hour away in the pouring rain to come here. She did not care.

This woman's demeanor and actions were very condescending and disrespectful. She just stared at me like I was an idiot and did not want to answer any of my questions. (Which were quite basic questions). I ended up walking out of the bakery because she was that disrespectful. I refused to give someone this ignorant my business.

After reading all the reviews, it seems like many people have had issues with customer service at this bakery. Customer service should be a number one priority; however, this place does not seem to think so.