phdiva_4 | Oct. 21, 2012

I went there last night for dinner with a group of about 9 people and I am still steaming from the horrible service we received. I agree with everyone else about the food being good, but a bit over priced, but the service we received last night sealed the deal and I will NEVER return to this restaurant again. We had reservations for 6 pm and it was pouring rain at that time making rush hour traffic even worse. I called and explained that we would be about 15 minutes late and they said no problem. When we arrived only about half of our party was there and at first the hostess, a young woman, told us that we could not be seated until the others arrived. A few more people came moments later and she seated us.

We enjoyed dinner and spent over $300 and tipped well. We cashed out the dinner bill and some of us decided to have a shot of Patron, which our server was happy to bring us. As we waited for our shots, the hostess from earlier came over to me and said she needed our table. By this time it was about 9 PM and there was NO ONE waiting for a table. The restaurant was no where near as crowded as I have seen it in previous times. Since a few people from our party had left, I thought she was asking that we condense to one end of the table they had put together to free up the others. NOPE!!! She said, 'NO! YOU HAVE TO LEAVE!!' What???? Seriously??? She said we were late for our reservation anyway and it was time for us to go. I told her we were waiting on our shots and she stood there and looked at me stone-faced. At that moment the server came out with our drinks and I said never mind we were leaving. He was so confused and the hostess just sent him back. I have NEVER EVER been so &*&%$^* insulted in my life. We spent a lot of money, we were not disruptive and the place was not packed. That is no way to treat customers at all. Even if another party was coming in, she could have even asked if we would have liked to enjoy our drinks in the bar area instead.

Never again, De Cero.