Santullo's Eatery: User Reviews

The people who work there... are really rude!
By steven81882 from gold coast, October 23, 2008

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The people who work at Santullo's suck! The food is fine, but the service and cleanliness is poor. I ordered a slice of pizza to eat at the restaurant, they made it to go... no big deal. My girlfriend ordered a make-your-own sandwich. They messed it up the first time and gave us such a hard time when we asked them to correct it. The second sandwich lacked condiments and we asked for those. It took the guy about 5 minutes to locate a cup to squirt some mustard in and he moved at a snail's pace. The other people working were no help whatsoever. The place was a little crowded this Sunday afternoon and the people seemed like they've never seen more than 2 people in a line. I would go back for the food as long as there is a change of the staff. Like I said earlier, they are rude (I'd say other things but don't want to prevent this review from getting posted).!

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Food was great... and that's about it.
By Socram from Sox Town, July 3, 2008

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There's not much to Santullo's. They have great New York style pizza but the ambiance and customer service was actually below average. They were quiet and rather unwelcoming at times. There was no music or anything to fill the empty space and it was almost like a small hotdog joint that's been around since the 80's which nobody cares about anymore.

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not worth the time
By lisa from wicker park, June 30, 2008

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the pizza did not have enough mozzarella and the portabello mushrooms were so salty tht we had to take them off. The pizza was sort of soggy when we reheated it. All in all we would not ever buy it again. It was alot of $ for what it IS................................

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Complete Lack of Customer Service
By stellar from Logan Square, June 4, 2008

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The food was ok, nothing spectacular. Certainly not good enough to justify the rudeness of the employees. I had to repeat my order (two sandwiches and drinks) three times because the cashier was more interested in looking out the window than listening to a paying customer. I was not impressed whatsoever. I will not be going back...EVER! Do yourself a favor and avoid this eatery at all costs. There are plenty of other places in the neighborhood that appreciate the value of giving good customer service.

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Good Deals
By JamieN731 from Bucktown, May 7, 2008

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Great place to go to for a quick slice of pizza, they have daily specials as well. Haven't tried their sandwiches, but the pizza is so good, I haven't been able to tear myself away!

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ORDER FROM MY PIE.....BETTER PIZZA and SERVICE!!!!!!!!
By s from s, March 7, 2008

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The staff has a reputation for being rude but tonight takes the cake! We ordered food and the guy who took our order was rude from the get-go and told us we couldn't order more food because he already rung our card. (which is why we didn't cancel) Then the pizza came and was uncooked (which has happened before). When my husband called to let them know they manager hung up on him twice and refused to credit our card OR provide a new pizza. MY PIE is so much better (in Bucktown) and the service is a pleasure! ORDER FROM MY PIE.....BETTER PIZZA!!!!!!!!

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A Wicker Park Must
By jreid4 from Wicker Park, March 5, 2008

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My boyfriend and I always order from Santullo's when we're in the mood for sandwiches; they have some of the best in the city of Chicago. When I am in the restaurant to eat, I love to get the pizza. It's a great slice of New York Style pizza that's almost better than even pizza found in NYC. Definitely recommended to anyone looking for a good selection of custom made pizzas and excellent sandwiches, as well as a great beverage selection (great sodas and beers at reasonable prices).

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This is the real deal for all of you East Coasters who need their NY Style Pies!!
By Brian from South Loop, January 4, 2008

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I saw the recent profile about them on the Metromix show on Comcast and just had to try them out. I'm from Philly so when I heard NYC style pizza I was in. Just got a 20" cheese and it rocks!!! Highly recommend. Next time we'll dine in--we did pick up this first time.

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Great pizza and sandwiches, plus...
By Daisyluc from Chicago, IL, June 22, 2007

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Great pizza and sandwiches, plus a good dessert selection! Really good atmosphere, very homey with great music playing.

try the flat iron bbq...
By Derek from chicago, il, June 21, 2007

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try the flat iron bbq chicken pizza. actually, try all of them!