Abbey Pub and Restaurant: User Reviews

Thinking of eating here before...
By Jennifer from Chicago, IL, April 13, 2007

Overall rating:

Thinking of eating here before a concert there? Think again. We waited for an hour night when the kitchen lost our ticket. They didn't even notice until we complained. After the waitress told us the ticket was lost and told us she would get us a discount, we waited another thirty minutes for our food - which was all very easy to make sandwiches that should have taken five minutes. Then the bill came, and it was all full price. We asked to see the manager, and the waitress ran interference, finally discounting our bill by about 15% - definitely not acceptable for that level of bad service. Additionally, we never heard even a courtesy apology for our inconvenience. We ended up missing the first bad that played the show because of this fiasco, even though we purposely went early to enjoy a leisurely meal. You can bet I won't be returning.