The Terrace at the Conrad Chicago: User Reviews

Arrived around 515pm, thinking I would beat the after work crowd but shocked to hear there was a short wait. (didn't dawn on me that tourists might eat/drink a bit earlier) Ordered a drink at the bar while I waited for rest of my party to arrive, by the time the drink and check arrived I was advised my table was ready! Service very good, food outstanding. A great feel to the place, very California resort-y feel. I would definitely go back, the French rose was very good and one guest of mine said the sangria was best he ever had!! Highly recommend it, and would definetely go back.

Ambiance:

Food:

Service:

Value:

Report This Review

This is a hidden gem, it just opened recently and it is not nearly as crowded and as "scene-y" as some of the other rooftop bars. I went on Saturday night and there was plenty of seating, including couches! The views are not as great as the top of the building bars, but the view is still worth it! Great place for a summer get together with friends!

Ambiance:

Food:

Service:

Value:

Report This Review

Setting is spectacular with bright sun (shaded by large deck umbrellas) and comfy seating all around. Went for lunch on a Saturday. Understanding that it's a hotel with hotel-like prices, was still surprised that the lowest-priced glass of wine was $14. We opted for $7 beers instead. Split the Asian salad which was one of the best salads I've had. Service needs improvement, certainly.

Ambiance:

Food:

Service:

Value:

Report This Review

I really wanted to like this place, but I was disappointed with the lack of service from everyone during our entire 3 hours there. My friend and I went on a Thursday around 6:30 and there were two small work groups there having happy hour drinks. They had reserved a section in the middle for the two groups and had used every chair in the place for them to sit on. Within half an hour of us standing at the bar (still waiting to get to the front of the bar to order drinks!) half of one of the parties left, but the wait staff refused to take those empty chairs and put them at three tables that were sitting empty right in front of the bar! We were quoted 45 minutes for a table and ended up waiting over an hour!

The management here is non-existant and completely inept. The host insisted he didn't have extra chairs for us to sit at one of the 3 empty tables but then went and fetched guess what!? 2 empty chairs and brought them to another table to seat a party of 6 who were behind us on the wait list. So then after we got our table, we had a server who took half an hour to show up to take our order, we ordered their specialty, which is kind of like Korean BBQ, where they bring you raw meat and you cook it yourself on a burner on your table.

When they brought the burner to our table and turned it on, I thought FINALLY I'm going to get some food. NOPE. We sat there for yet another half an hour while the grease on the burner burned and smoked right in our faces. When we flagged down our waitress and asked if our food would be coming soon because the burner was starting to smoke, she looked at us with indifference, shrugged her shoulders, and said the food should be on its way. Because it took so long to get our food, everything had a funny aftertaste from the burnt grease on the burner.

The view wasn't even that great, this place is on the fifth floor so you're basically staring into the buildings around you, the only view is of Rush Street. All in all, this was a horrible experience and I will NEVER go back, the place is run by a bunch of teenagers, they don't have enough staff, and they get flustered with 2 small parties. Totally over-priced and underwhelming-- and to think, we didn't go to the Roof at the Wit because there was an hour wait to get in, little did we know we would end up waiting 3 hours for service at the Conrad. There is NO SERVICE here whatsoever!

Ambiance:

Food:

Service:

Value:

Report This Review

Terrace is hidden off Rush Street. Great atmosphere. Servers were very friendly. Manager seemed to know what he was doing in dealing with large crowd. Spectacular wine list. Kudos to whoever is in charge of that. Too bad I discovered the terrace towards the end of the Summer. Apparently they are doing music in their bar throughout the Winter. A great place for the weekend.

Ambiance:

Food:

Service:

Value:

Report This Review

Went to the terrace at the Conrad after hearing all the hype. Hidden away off Rush and Grand this place is a real treat. Staff were approchable and friendly. I was blown away by the wine list, a mini-masterpiece! 95 Mouton Rothschild and Cheval Blanc. 2003 Romanee was hidden in there as well. The dessert wines were incredible from reciotos to Ausbruch to Chateau d'Y Quem. California well represented with Opus, Quintessa and the other usual suspects.I know my wines and whoever designed this list obviously does as well. Great job! Wines by the glass were fantastic, quality and value for all price ranges. They do movie nights on their terrace on Sundays. Check this place out! A great place to hang out.

Ambiance:

Food:

Service:

Value:

Report This Review

The hostess did not know how to manage the available space in order to accomodate the maximum number of customers. The server did not offer to bring us another drink after we finished our first. Do NOT order the trio of "nizzas;" they were smothered with cheese, making the ingredients underneath indecipherable.

Report This Review

Tried to go one night, but very limited seating, no space at the bar, and hostess was disorganized. Customers ended up standing around waiting for a table to open, and then simultaneously pounced onto a spot once it opened. Hardly an enjoyable way to spend an evening. Maybe weekdays are better. It's a beautiful looking patio, for sure, but the management was way too disorganized. Descent food and drinks, but overpriced (as would be expected for the location).

Report This Review